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User manual

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Forgotten password

If you forget your password, you can choose a new one by following the steps below.

  1. On the login screen, click on the "forgotten password" link
  2. An email will then be sent to you with a link for re-activating your account. If the email does not appear within a few hours you should check that it has not been filtered by your email server or automatically filed in your spam folder.
  3. When you follow the emailed link you will need to specify a new password.
  4. You will then be able to log in using your email address and the new password.

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